Me: “I’m sorry, sir, but it looks like this prescription is expired.”
Customer: “What do you mean?”
Me: “The law says we can’t take prescriptions this old.”
Customer: “But you said it’s expired. Where does it say that?”
Me: “It doesn’t, but see the date? That’s several months old. We couldn’t fill it now if we tried.”
Customer: “You’re telling me if I’d brought this in exactly as it is just a few months ago, you’d have been able to take it?”
Me: “Theoretically, yes.”
Customer: “So why won’t you take it now? Nothing’s changed!”
Me: “Except today’s date, sir. The prescription expired a few weeks after it was written. You can even see the disclaimer written at the bottom.”
Customer: “So why doesn’t it notify me when it expires? It ought to say ‘expired’ on it!”
Me: “Um… the paper isn’t going to magically print the word ‘expired’ if you wait too long to bring it in.”
Customer: “Well, it should!”
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