(I work in the print and copy area of my store. A customer is giving my new coworker a hard time about the cost of copying. I walk over.)
Customer: “Your prices are OUTRAGEOUS; I refuse to pay that much! You’re an idiot! You’re all idiots! You should be doing this for free for me, because of how dumb you all are!”
Me: “What my coworker has explained to you is correct. We price match all of our competitors, and I can guarantee you that we have the cheapest price.”
Customer: “I will NEVER use your services. You are thieves who are trying to rip-off an old woman! I will take my business elsewhere!”
(The customer storms out.)
Coworker: “I bet she’ll be back.”
(A few hours later, the customer returns.)
Customer: *meekly and very politely* “I’d like this done, please.”
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